AtmoFlow Support
🌿 We’re Here to Help
AtmoFlow is built to make environmental monitoring effortless, reliable, and insightful. If you ever encounter issues, have technical questions, or would like to share suggestions, our support team is ready to assist you.
You can reach us by email or phone — and we’ll ensure your inquiry is handled with care and attention.
📧 Email Support
Email: bhsharmonywithnature@gmail.com
Please include the following details (if applicable) to help us respond efficiently:
- Device model (e.g., iPhone 13, iPhone SE)
- iOS version (e.g., iOS 18.0)
- App version (see Settings → About → Version Info)
- A brief description or screenshot of the issue
We typically respond within 1–2 business days.
☎️ Phone Support
Phone: +1 (949) 378-9287
Hours:
- Monday to Friday: 9:00 AM – 7:00 PM (PST)
- Saturday: 10:00 AM – 5:00 PM (PST)
- Sunday: Closed
If we are unable to answer your call immediately, please leave a voicemail with your name, contact number, and a short summary of the issue. A support specialist will return your call as soon as possible.
🧠 Common Topics We Can Help With
- Setting up or updating your API endpoint
- Understanding sensor readings (e.g., temperature, air quality, PM values)
- Adjusting data refresh intervals
- Troubleshooting connection issues
- Feature requests and feedback
🔒 Your Privacy Matters
We respect your privacy and never request personal or payment information through unofficial channels. Please only use the official contact email and phone number listed above for AtmoFlow support.
All communications are handled under our Privacy Policy (accessible within the app or at atmoflow.app/privacy).
🌱 Stay Connected
We welcome ideas, collaboration opportunities, and community-driven research using AtmoFlow. If you’re developing environmental sensor networks or conducting research projects, feel free to reach out for partnership discussions.
Together, we can advance harmony between technology and nature.